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| Knowledge Base |
| knowledge base >> pc >> win95/98/me
Q: When you start your Windows 95-based or Windows 95 OEM Service Release- based computer that is using an AMD K6/2 (350MHz or faster), or an AMD Athlon (1.1GHz or faster), you may receive one of the following error messages:Device IOS failed to initializ
A: The original released versions of the files listed in the "Resolution" section of this article contain initialization timing loops that do not execute properly on the indicated processors at speeds of 350 MHz and faster. Note that this problem is due to limitations of the software algorithms, and is not indicative of a problem with the processor itself, which is functioning properly.
A supported fix that corrects this problem for Microsoft Windows 95 OEM Service Release versions 2, 2.1, and 2.5 is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you use the next release of Windows.
To resolve this problem immediately, please download the latest update:
http://download.microsoft.com/download/win98SE/update/1/w95/EN-US/Amdk6upd.exe
To install this update, follow these steps:
-Download the Amdk6upd.exe file to a floppy disk.
-Download the file from another computer, if necessary.
-Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode from the Startup menu.
-If your computer starts in Safe mode, skip to step 6.
-If you cannot start Windows, continue with step 4.
-Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the Startup menu.
At the c:\ prompt, type win /d:m to start Windows in Safe mode.
-Insert the floppy disk containing the Amdk6upd.exe file you downloaded in step 1, and then use Windows Explorer or My Computer to double-click the file.
-Follow the instructions on the screen to install the update.
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